FREQUENTLY ASKED QUESTIONS

About antique and estate jewellery

Every piece is pre-owned. Expect natural patina, light surface wear and small marks that come with age. Anything significant, such as a chip, a repair or a replaced stone, is described in the listing and shown in the photos, which form part of the description. Dates and eras are our best professional assessment, and where a piece is unmarked or untested we say so. Mills Heirlooms is an independent dealer and is not affiliated with any brand we sell.

  • Yes. Every piece is carefully sourced and assessed by us, and we describe each one as accurately as we can, including its era, metal, stones, marks and condition. Where something is unknown or untested, we say so rather than guess.

  • No. Every piece is pre-owned antique, vintage or estate jewellery, so expect the gentle signs of age that come with it. Anything significant is noted in the listing and shown in the photos.

  • Each listing has a condition note, and the photos are part of the description. Please zoom in. If you would like extra photos, a video or a close look at a detail, just ask and we will send them.

  • Often, yes, but it depends on the piece and the stones. Ask us before you buy and we will tell you honestly whether it can be done safely.

  • Please get in touch and we will see what we can arrange.

  • Yes, we do! Buyers are responsible for any import duties or taxes in their country. See our Shipping and Returns Policy.

  • Yes, within 7 days of delivery, in its original condition. See our Shipping and Returns Policy for the steps and exceptions.

  • Yes. Our Private Sourcing service is for exactly this. Send us an enquiry with what you are looking for and we will be in touch.